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All you need to know about purchasing FIFA World Cup Qatar 2022™ tickets

FIFA has just announced that the first ticket sales of the FIFA World Cup Qatar 2022™ start with a random selection draw sales period on 19 January 2022 at 11H CET / 13H Doha time. 

Apply for Tickets

The first sales phase for FIFA World Cup Qatar 2022™ tickets will be the random selection draw sales period starting on 19 January 2022 at 11H CET / 13H Doha time. Three types of tickets will be available during this Random Selection Draw sales period: Individual Match Tickets (IMTs), Team Specific Ticket series (TSTs), Four-Stadium Ticket series (FSTs).

During this sales period, ticket applicants will be able to submit their ticket application at any time, without any preference given in respect of the submission date (i.e. earlier submissions will not be given any preference and do not have a better chance of success than later submissions). In this sales period, ticket purchases will not be processed as a real-time transaction. All ticket applications submitted during the entire Random Selection Draw sales period will be collected for the allocation of tickets via a random selection draw on a predetermined date after the conclusion of this sales period. Each ticket applicant may be successful, partially successful or unsuccessful in obtaining the tickets for which they applied. All successful, partially, and unsuccessful ticket applicants are notified by email of the outcome of their applications. If their ticket application is successful or partially successful, ticket applicants will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for the tickets.

Please note that Visa payment cards are the exclusive payment method accepted for residents of Qatar, while Visa payment cards and other accepted payment cards are accepted for international fans. Visa is the preferred payment solution of the FIFA World Cup Qatar 2022™.

For the FIFA World Cup Qatar 2022™ you may apply for up to six (6) tickets per match and you may purchase a maximum of sixty (60) tickets across the entire FIFA World Cup Qatar 2022™ competition, per postal address. This rule applies whether you apply and/or purchase Individual Match Tickets, Team Specific Tickets, Four-Stadiums Ticket series, or other ticket product.

In addition, during Sales Phase (1), before the final draw, you cannot apply for ticket products that may translate in the same match or matches played on the same day. Ticket applications for matches played on the same day will only be possible for some group matches, after the final draw, subject to the compatibility rules to be informed by FIFA Ticketing in FIFA.com/tickets in due course.

My Ticket Application

If you have already applied for tickets, you will be notified of the outcome of your ticket application by email following the random selection draw around (but no earlier than) the 8 March 2022.

If your ticket application is successful or partially successful, this email communication will also contain further information about payment, including the steps to follow and the deadline to pay for your tickets.

You can also view your ticket application by clicking on “My ticket application” and log in to your FIFA ticketing account to check the status and the details of your tickets.

Please note that you can change or cancel any ticket application that you have submitted during the random selection draw sales period by accessing your FIFA ticketing account by no later than the conclusion of the sales period on 8 February 2022 at 11:00 CET / 13:00 Doha time. After this time, you will not be able to change or cancel your ticket application. Please log into your ticketing account; upon entering the ticketing platform, you will be presented with a summary of your ticket request(s) and you have the possibility to cancel your request(s) by clicking on the “Delete my application” button. Also, you can edit your request(s) by clicking on the “Edit my application” button in the home page of your personal ticketing account. 

How to Apply for Tickets

The first sales phase for FIFA World Cup Qatar 2022™ tickets will be the random selection draw sales period starting on 19 January 2022, at 11:00 CET / 13:00 Doha time.

The official FIFA ticketing portal FIFA.com/tickets is the exclusive online ticket sales channel for the general public. To apply for tickets, you must create your own FIFA ticketing account with complete and accurate information.

During random selection draw sales periods, ticket applicants are invited to apply for tickets that are later allocated amongst the ticket applicants pursuant to a random selection draw process conducted by FIFA Ticketing. During random selection draw sales periods, it makes no difference when the application is submitted, so long as it is submitted prior to the end of the respective random selection draw sales period, as all applications are processed together for each of these sales period. If demand for a given match and/or ticket category exceeds the available ticket inventory for the domestic or international market, then random selection draw(s) will take place at the end of the respective random selection draw sales period to determine which applicants are allocated tickets. FIFA Ticketing may conduct random draws in any manner it deems appropriate, including by reserving certain percentages of tickets for random allocation amongst certain groups of applicants and markets, and FIFA Ticketing’s decisions are final in all matters related to random selection draws.

Each ticket applicant may be successful, partially successful or unsuccessful in obtaining the tickets for which they applied. All successful, partially, and unsuccessful ticket applicants are notified by email of the outcome of their applications. If their ticket application is successful or partially successful, ticket applicants will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for the tickets.

Sales Phases

For the FIFA World Cup Qatar 2022™, there will be 3 sales phases: Sales Phase (1), Sales Phase (2) and the Last-Minute Sales Phase.

Sales Phase (1): 

Starts on 19 January 2022 and finishes before the Final Draw. This sales phase is composed of a Random Selection Draw sales period and a First Come First Served sales period.

Sales Phase (2): 

Starts after the Final Draw and is composed of a Random Selection Draw sales period and a First Come First Served sales period.

Last-Minute Sales Phase:

This sales phase is a First Come First Served sales period.

During the Random Selection Draw sales periods in Sales Phases (1) and (2), ticket applicants may submit their ticket application at any time, without any preference given in respect of the submission date (i.e. earlier submissions will not be given any preference and do not have a better chance of success than later submissions). In these sales periods, ticket purchases are not processed as a real-time transaction. All ticket applications submitted during the entire Random Selection Draw sales periods will be collected for the allocation of tickets via a random selection draw on a predetermined date after the closure of the corresponding sales period. Each ticket applicant may be successful, partially successful or unsuccessful in obtaining the tickets for which they applied. All successful, partially, and unsuccessful ticket applicants are notified by email of the outcome of their applications. If their ticket application is successful or partially successful, ticket applicants will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for the tickets.

During the First Come First Served sales periods in Sales Phases (1) and (2) and the Last-Minute Sales Phase, ticket applicants may submit their ticket application at any time throughout the respective First Come First Served sales period, with preference given in respect of the date and time of the submission (i.e. earlier submissions will be preferred and do have better chances of success than later submissions). During these sales periods, ticket purchases are processed as a real-time transaction, i.e. available tickets will be allocated directly to the ticket applicants. Ticket applicants will receive immediate confirmation of their successfully purchased tickets.

Ticket Products

There will be three types of tickets available during the Random Selection Draw sales period of Sales Phase (1) of the FIFA World Cup Qatar 2022™:

  • Individual Match Tickets (IMTs)
  • Team Specific Ticket Series (TSTs)
  • Four-Stadium Ticket Series (FSTs)

INDIVIDUAL MATCH TICKETS (IMTs): 

An Individual Match Ticket is a ticket for a specific match. These tickets are available for all matches of the competition.

Individual Match Tickets are available in categories 1, 2, 3 and 4 (category 4 available only for residents of Qatar), as well as in the Accessibility Tickets category.

TEAM SPECIFIC TICKET SERIES (TSTs): 

A series of match tickets to support a specific national team of the customer’s choice, which allows the customer to watch either three (TST3), four (TST4) or seven (TST7) matches of the FIFA World Cup Qatar 2022™. The TST purchased guarantees the customer tickets for matches of such rounds of the FIFA World Cup Qatar 2022™ included in the specific TST package purchased by the customer, regardless of whether the national team itself qualifies for such rounds. Each of the packages would contain the following:

TST3: comprising only the 3 group-stage matches played by the national team of the customer’s choice.

TST4: comprising the 3 group-stage matches played by the national team of the customer’s choice and a round-of-16 match.

TST7: comprising the 3 group-stage matches played by the national team of the customer’s choice, a round-of-16 match, a quarter-final, a semi-final and the final.

TSTs are available in categories 1, 2 and 3 as well as in the Accessibility Tickets category.

FOUR-STADIUM TICKET SERIES (FSTs):

Ticket packages for those who want to attend one match on a selected number of matchdays while visiting four different stadiums of the FIFA World Cup Qatar 2022™. FIFA will make several Four-Stadium Ticket Series available, each with a different combination of matches and stadiums. Fans will be able to choose which of the packages correspond to their wishes and travel plans.

The Four-Stadium Ticket Series will be available in categories 1, 2 and 3 as well as in the Accessibility Tickets category.

Please find below the different Four-Stadium Ticket Series offered by FIFA:

• Four-Stadium Ticket Series A

Match No. 2 (Al Thumama Stadium) – Match No. 5 (Al Janoub Stadium) – Match No. 11 (Khalifa International Stadium) – Match No. 16 (Lusail Stadium)

• Four-Stadium Ticket Series B

Match No. 17 (Ahmad Bin Ali Stadium) – Match No. 22 (Education City Stadium) – Match No. 28 (Al Bayt Stadium) – Match No. 31 (Stadium 974)

• Four-Stadium Ticket Series C

Match No. 35 (Khalifa International Stadium) – Match No. 42 (Al Thumama Stadium) – Match No. 50 (Ahmad Bin Ali Stadium) – Match No. 51 (Al Bayt Stadium)

• Four-Stadium Ticket Series D

Match No. 38 (Education City Stadium) – Match No. 45 (Al Janoub Stadium) – Match No. 54 (Stadium 974) – Match No. 56 (Lusail Stadium)

• Four-Stadium Ticket Series E

Match No. 33 (Ahmad Bin Ali Stadium) – Match No. 44 (Al Bayt Stadium) – Match No. 49 (Khalifa International Stadium) – Match No. 52 (Al Thumama Stadium)

• Four-Stadium Ticket Series F

Match No. 40 (Lusail Stadium) – Match No. 47 (Stadium 974) – Match No. 53 (Al Janoub Stadium) – Match No. 55 (Education City Stadium)

• Four-Stadium Ticket Series G

Match No. 36 (Al Bayt Stadium) – Match No. 37 (Al Janoub Stadium) – Match No. 43 (Khalifa International Stadium) – Match No. 46 (Education City Stadium)

• Four-Stadium Ticket Series H

Match No. 34 (Al Thumama Stadium) – Match No. 39 (Stadium 974) – Match No. 41 (Ahmad Bin Ali Stadium) – Match No. 48 (Lusail Stadium)

• Four-Stadium Ticket Series I

Match No. 20 (Al Bayt Stadium) – Match No. 23 (Stadium 974) – Match No. 27 (Khalifa International Stadium) – Match No. 30 (Education City Stadium)

• Four-Stadium Ticket Series J

Match No. 19 (Khalifa International Stadium) – Match No. 21 (Al Janoub Stadium) – Match No. 26 (Al Thumama Stadium) – Match No. 32 (Lusail Stadium)

• Four-Stadium Ticket Series K

Match No. 18 (Al Thumama Stadium) – Match No. 24 (Lusail Stadium) – Match No. 25 (Ahmad Bin Ali Stadium) – Match No. 29 (Al Janoub Stadium)

• Four-Stadium Ticket Series L

Match No. 3 (Khalifa International Stadium) – Match No. 6 (Education City Stadium) – Match No. 12 (Al Bayt Stadium) – Match No. 13 (Al Janoub Stadium)

• Four-Stadium Ticket Series M

Match No. 4 (Ahmad Bin Ali Stadium) – Match No. 8 (Lusail Stadium) – Match No. 10 (Al Thumama Stadium) – Match No. 15 (Stadium 974)

• Four-Stadium Ticket Series N

Match No. 1 (Al Bayt Stadium) – Match No. 7 (Stadium 974) – Match No. 9 (Ahmad Bin Ali Stadium) – Match No. 14 (Education City Stadium)

Please note that it is not possible to choose the matches included in each package, as these packages are fixed.

Please note for the FIFA World Cup Qatar 2022™ you may apply for up to six (6) tickets per match and you may purchase a maximum of sixty (60) tickets across the entire FIFA World Cup Qatar 2022™ competition, per postal address. This rule applies whether you apply and/or purchase Individual Match Tickets, Team Specific Tickets, Four-Stadiums Ticket Series , or other ticket product.

In addition, you may apply for a mixture of different ticket products, subject to the household restrictions. However, during the first sales phase, before the final draw, you may not apply for ticket products that may translate in the same match or matches played on the same day. Ticket applications for matches played on the same day will only be possible for some group matches, after the final draw, subject to the compatibility rules to be informed by FIFA Ticketing in FIFA.com/tickets in due course.

Ticket Prices

The prices indicated here are for all ticket products and categories, which are available for the Random Selection Draw sales period of the Sales Phase (1) of the FIFA World Cup Qatar 2022™, and include all applicable taxes.

All tickets will be sold in Qatari riyal (QAR) to both residents of Qatar and international fans.

Ticket categories 1, 2 and 3 are available to all fans.

Please note that ticket category 4 is only reserved for Qatar residents* (for all online sales, at the time of the order, each ticket applicant must provide the domestic address of their residence in Qatar as well as their QID number).

*Qatar residents refers to any individual legally residing on a permanent or temporary basis in Qatar, including Qatari citizens and citizens from other countries (with such foreign citizens to include, inter alia, individuals who legally work in Qatar). 

Accessibility Tickets correspond to a dedicated allocation of tickets for disabled people and people with limited mobility. Please be courteous to other fans and only apply for these tickets if you truly require them. They are limited in number due to stadium configuration. If you apply for Accessibility Tickets, you will be required to provide proof of eligibility as part of the ticket application process. Such proof of eligibility must be provided upon ticket collection (if applicable) and, upon request, at the entrance to the stadium. If, at any time, FIFA Ticketing becomes aware of a misrepresentation or circumvention of the sales process, all of your ticket applications may be rejected and/or your tickets cancelled in accordance with the Ticket Terms of Sale. 

Please note that all ticket prices apply to both adults and children, regardless of the age of the child.

Ticket Categories

There are four ticket categories for the FIFA World Cup Qatar 2022™:

  • Category 1 is the highest priced and located in prime areas within the stadium.
  • Categories 2 and 3 are located outside of the category 1 area.
  • Category 4 is the most affordable category and is reserved exclusively for residents of Qatar*

* Qatar residents refers to any individual legally residing on a permanent or temporary basis in Qatar, including Qatari citizens and citizens from other countries (with such foreign citizens to include, inter alia, individuals who legally work in Qatar).

Additionally, in each stadium and for all matches, FIFA is offering a dedicated allocation of tickets for purchase by disabled people and people with limited mobility, these are called “Accessibility Tickets”. Please visit the “Accessibility Tickets” section of the FIFA World Cup Qatar 2022™ ticketing page accessible on FIFA.com/tickets to consult information on Accessibility Tickets.

Please note that FIFA determines the categorisation of each seat in the stadium on a match-by-match basis. This means that: 

the ticket category may vary from match to match; 

  • all ticket categories may include seats in different tiers of the stadium (such as the upper and lower tiers);
  • the ticket categorisation remains unaffected by any conditions on matchday, such as weather conditions; and 
  • ticket category boundaries may vary from match to match. Such differentiation is necessary to ensure that the maximum number of tickets can be made available to football fans. 

Payment Methods

In Sales Phase (1) and Sales Phase (2), it is possible to make payment for the purchase of the tickets by means of the payment methods listed below.

For sales to residents of Qatar:

  • Visa payment cards

For sales to non-residents of Qatar:

  • Visa payment cards
  • Other accepted payment cards

During Random Selection Draw sales periods, ticket applicants are invited to apply for tickets that are later allocated amongst the ticket applicants pursuant to a random selection draw process conducted by FIFA Ticketing. Each ticket applicant may be successful, partially successful or unsuccessful in obtaining the tickets for which they applied. All successful, partially, and unsuccessful ticket applicants are notified by email of the outcome of their applications. If their ticket application is successful or partially successful, ticket applicants will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for the tickets. Please note in case the payment is not fully received by the relevant due date, FIFA may cancel the tickets allocated to you with immediate effect.

Please note that payment with your personal payment card is a material obligation and you must be the named payment card holder. If you provide payment card information from a payment card of a third party within your application, your application may be rejected.

Accessibility Tickets

In each stadium and for all matches, FIFA is offering a dedicated allocation of tickets for purchase by disabled people and people with limited mobility.

There are four types of Accessibility Tickets:

  • Wheelchair User Ticket: available for users of wheelchairs and mobility scooters designed for the transportation of disabled people and people with limited mobility. Please note that such users must bring their own manual or electric wheelchairs as they will not be provided at the stadium. Spectators with a Wheelchair Ticket will be permitted to enter the stadium with a manual or electric wheelchair or a mobility scooter. For safety and security reasons, manual or electric wheelchairs and mobility scooters need to fulfil certain basic requirements: they can have 3-4 wheels; the maximum dimensions are 80cm in width and 130cm in length; the maximum turning radius is 90cm; the maximum turning width is 150cm; and their maximum speed must not be above 6km/h.
  • Easy Access Amenity Ticket: This type of seat is available for disabled people or people with limited mobility who do not use wheelchairs but may be unable to bend their knees or need more room to access their seat, using a walking aid or crutches. Amenity seats also provide extra space for disabled people with assistance dogs. Whenever possible, these seats have minimal step-access.
  • Easy Access Standard Ticket: ticket for disabled people or people with limited mobility do not need a wheelchair user place but require seating with minimal step-access that is close to accessible amenities (e.g. accessible toilets).
  • Easy Access Extra-Width Ticket: ticket for people (adult over 18 years of age) with a minimum body mass index (BMI) of 40kg/m².

Successful applicants for Accessibility Tickets in the types “Wheelchair User”, “Easy Access Standard” and “Easy Access Amenity” will be offered one additional ticket for free for a companion to assist and accompany them at the match. The companion must be able to provide all necessary assistance to the Accessibility Ticket holder. The companion will be seated as close as possible to the Accessibility Ticket holder; however, the exact location of the extra seat cannot be guaranteed. FIFA Ticketing cannot ensure that the seat for the companion will be immediately adjacent to that of the Accessibility Ticket holder. 

Customers applying for Easy Access Extra-Width Tickets are not entitled to request a complimentary ticket for a companion.

All Accessibility Ticket applicants may apply online using the FIFA World Cup Qatar 2022™ ticketing portal during the specified sales phases. 

All customers applying for or purchasing Accessibility Tickets must provide proof of eligibility to prove that they are eligible to purchase them. Please make sure you can upload your proof of eligibility (“PoE”) as you will be asked for it during the ticket application process. Your eligibility will be verified by a dedicated team. 

For Wheelchair Tickets, Easy Access Standard or Easy Access Amenity Tickets, the following documents providing proof of eligibility are accepted (please note that permits for accessible parking will not be accepted as valid proof):

  • Qatari customers: certificate of degree of disability or a medical certificate
  • International customers: medical certificate or proof that is commonly and widely accepted in the customer’s country of residence
  • For Easy Access Extra-Width Tickets, only this proof of eligibility document will be accepted:
  • Qatari and international customers: a signed doctor’s note stating the customer’s BMI will be required. The minimum BMI to be eligible for an Easy Access Extra-Width Ticket is 40kg/m²

Please note that Accessibility Ticket categories will be available for purchase in all ticket products, such as Individual Match Tickets, Team Specific Ticket Series and Four-Stadium Ticket Series.

Please be respectful to other fans and only apply for these tickets if you truly require them. They are limited in number due to stadium configuration.

Ticket Distribution

The time and method for the delivery of your tickets will be communicated by FIFA Ticketing in due course at FIFA.com/tickets. 

Ticket Resale

A Ticket applicant is only permitted to assign tickets to guests either free of charge or for an amount no greater than the face value of the ticket.  In accordance with the Ticket Terms of Use, guests are not permitted to transfer tickets under any circumstances. If a guest can no longer use a ticket, then it must be returned to the ticket applicant. Only the ticket applicant is permitted to reassign a ticket to another guest. Further information on ticket transfer to a guest will be provided in due course at FIFA.com/tickets.

If you cannot attend a match, you may put all your tickets up for resale on the official FIFA Resale Platform, subject to the applicable conditions. The FIFA Resale Platform and the respective Resale Policy will be made available at FIFA.com/tickets in due course.

Please note that you shall not, whether physically or online, offer for sale, sell, offer at auctions, give away or otherwise transfer or attempt to transfer, or engage a third party to facilitate or solicit offers for the transfer of their tickets under any circumstances, including any use or attempted use of tickets for advertising, promotions, incentive programmes, sweepstakes, contests, giveaways or raffles or as part of hotel, flight, hospitality or travel 

packages, or other commercial purposes, except as expressly authorised in writing by FIFA Ticketing, or as permitted by the Ticket Terms of Use.

Match Schedule

A total of 64 games will be played to decide the winners of the FIFA World Cup Qatar 2022™. See when and where the action will take place.

Hay’ya Card (Fan ID)

At the request of the Qatari authorities, all fans attending FIFA World Cup Qatar 2022™ matches will need to obtain a Hay’ya Card (Fan ID). The Hay’ya Card (Fan ID) is operated by the government of the State of Qatar. FIFA is not responsible for its application process, issuance and/or use. For further updates concerning the Hay’ya Card please visit FIFA.com/tickets regularly.

Health & Sanitary Protocols

To ensure a safe experience and to safeguard the health of everyone attending the FIFA World Cup Qatar 2022™, FIFA is working closely with the local authorities to set up rules and health and sanitary protocols.

Attendees must follow the travel advice from the State of Qatar and the guidance from the Ministry of Public Health. Additional information on coronavirus safety measures to access the FIFA World Cup stadiums will be available on FIFA.com.

Please note that you should be informed about your country’s action protocols in relation to the COVID-19 pandemic and all measures to be followed, both for entering Qatar and for returning to your country.

For more information on the FIFA World Cup Qatar 2020 tickets, visit FIFA.com/tickets 

Source: FIFA

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